The Gem Hotel Chelsea - New York

The rooms although small were very clean. The bathroom facilities were excellent and the bed was very comfortable. Coffee making facilities available but would have preferred a tea option. Location excellent for my requirements.

Friendly staff, location, unpretentious and simple

Rather small room (even by NYC standards), no chair (only stool), TV received few channels

Clean, convenient and good value. Shower area was spacious and rest of the room perfectly adequate.

Not enough room to put luggage antwhere. Cupboad not tall enough to hang clothes over safe.

The best thing about the hotel was the staff who were all extremely friendly, efficient and helpful.

The bedrooms whilst clean and comfortable were very small.

The staff is excellent.

Rooms very small. Too expensive for offer. Booked.net is not less expensive. Hotel offer same prices

I was in Gem hotel. I think hotel servic is very badly and they give mé a room very durty and very cold and bathroom is not good. Never, never ,never alle guys, never go there.:(((((((((((((((((( Never

The double rooms are a little small for 2 people.

Lovely staff, comfy, immaculate, moderne albeit tiny room, with A/C, mounted on wall flat screen TV, good lighting, pale, reflective wall, phone messaging. Central location -- near Union Square -- and 23rd St subway.

Bit expensive, but something of a deal for NYC, and this choice location.

Very comfortable, clean value for money hotel. Friendly, helpful staff. Well located - away from bustle of Manhatten but easy access to the busy spots by underground. Beautiful tree-lined streets in the area - close to some really good eating spots. Good gym if you want to do a workout.

Room would have been a little small for 2 if spending an extended time in the room.

Very nice and helpful staff, small but cute and well-arranged rooms, location is excellent to get to most of city easily.

A/C noisy, no light without fan in bathroom, room a bit too small.

Great location, nice room value for money for NY.

Small boutique style hotel. Room was reasonable size and very functional (for a 1-night stay). Bathroom was also a good size, very clean and good shower pressure (a major plus for me). No breakfast offered but not a problem as many morning restaurants, diners and breakfast/coffee options in the neighbourhood. Good fitness facilities and practical business centre.

Doors and walls of rooms are very, very thin. When walking down the corridor, you can clearly hear conversations and television channels from rooms. Once in the room, you can also hear a lot of noise from neighbouring rooms. I slept fine due to jet lag but may be a problem for a light sleeper...

Location and design were excellent. I think I got a very good value and would stay again for the same value. When checking in the initial charge was $100 more than the internet rate I got. It was changed without a problem, but I would not have been happy with the value at the additional $100 level.

Simple but elegant design. Small but clean and pleasant spaces.

Great location - Staff is extremely nice and helpful - Rooms are nice but small - very clean

A restaurant/deli had just opened at the ground floor and it smelled in the rooms. They were going to fix it, though.

Service

Rooms are small. I booked a double room with queen bed. Fortunately, I was travelling alone, as otherwise the bed would have been too small.